Practitioner-led automation and data

Automation that ships from Miramichi

Book a working session Explore the ROI workbench
analyticsLive diagnosticsReal metrics from your data
verifiedOperational guardrailsAudit trails and fallbacks
timelinePath to scaleBlueprints for expansion
All examples on this site are illustrative. We tailor scope, timelines, and investment after a collaborative discovery with your team.
Intro Offer: No-cost 30-minute discovery session Claim

Why Choose MIA?

Atlantic Canada's trusted partner for intelligent automation and applied AI

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Results-Driven

We ship working solutions, not PowerPoints. See ROI in weeks, not quarters. Every project includes measurable outcomes and transparent tracking.

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Senior Expertise

Four seasoned partners with 50+ combined years in automation, AI, and cloud. We've built systems that process millions of transactions.

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Risk-Mitigation First

MVP-first methodology. Validate before scaling. Measure everything. Built-in guardrails, audit trails, and fallback mechanisms.

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Knowledge Transfer

We build capability in your team, not dependency on us. Every engagement includes training, runbooks, and documentation.

Automation ROI Workbench

Bring your team size, workload, and guardrails. We translate it into time returned, quality uplift, and a transparent investment envelope.

Your assumptions
60%
20%
2
70%

Figures are illustrative until validated against your systems. We never publish client data.

Outcomes snapshot
Adjust inputs to see your projection.
Baseline labour$0
Time returned$0
Quality uplift value$0
Payback window–
Confidence score–
Ramp plan–

    Illustrative delivery flow

    Every engagement follows a similar rhythm. The specifics adapt to your people, systems, and constraints.

    Delivery flow from discovery to operate Discover Assess process,define metrics,scope MVP. Design and build Draft architecture,configure automation,instrument telemetry. Pilot and validate Run side-by-side,capture ROI,train users. Govern Runbooks, approvals,security guardrails. Scale Expand scope,new cohorts,optimize run-rate. Operate Continuous improvement,enablement,optional support.
    Blue nodes collaborative build phases White nodes governance and scale activities Arrows feedback loops across stages
    Discovery outputs
    • Automation candidates ranked by impact
    • Baseline metrics agreed with sponsors
    • Delivery risks, dependencies, guardrails
    Design and pilot focus
    • Reusable patterns, infrastructure as code
    • Human-in-the-loop and fallbacks
    • ROI dashboard with live data
    Operate with confidence
    • Runbooks and training owned in-house
    • Change process for new automations
    • Optional support with clear exit

    Trusted Across Atlantic Canada

    Delivering measurable outcomes for organizations that value results over promises

    15+
    Production Deployments

    Automation systems serving real users across finance, healthcare, and government sectors

    $2M+
    Documented ROI

    Measured time savings and quality improvements across client engagements

    98%
    Client Satisfaction

    Based on post-delivery surveys and ongoing engagement renewals

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    "MIA delivered our document processing automation in 6 weeks. We're now processing 10x the volume with the same team size. Their knowledge transfer approach meant we could manage the system ourselves after go-live."

    Operations Director
    Healthcare Organization, New Brunswick

    Pick your starting lane

    Operations, data, or customer flows. Choose the path that matches your mandate and preview how we structure it.

    Browse use cases Plan a workshop

    Illustrative initiative: workload triage and exception handling for back office processing.

    • Manual touchpoints routed to workflow queues
    • Event triggers keep supervisors informed
    • Audit trails ready for compliance evidence
    Sample 16-week benefit snapshot
    Swap in your data to quantify your case.

    Illustrative initiative: modern data plane for analytics, ML, and automation telemetry.

    • Ingestion pipelines with schema governance
    • Feature store patterns for analytics and agents
    • Cost tracking at every stage
    Telemetry coverage baseline
    Coverage progression as systems onboard.

    Illustrative initiative: conversational intake with escalation rules and sentiment tracking.

    • Blended agent and human with warm handoffs
    • Knowledge retrieval from your documents
    • Transparent analytics on containment and CSAT
    Illustrative interaction metrics
    Model containment and satisfaction.

    Ready to build with practitioners?

    Start with a scoped proof that measures outcomes and enables your team.

    Start your automation journey